Homeowners and Condo Owners:
Know Your Rights
Have you experienced property damage insurance claim problems after your insurance company invoked its “right to repair” your property and required the use of its “preferred” contractors? This is called MANAGED REPAIR and when an insurance company uses that option, you have certain rights, the most important of which is:
Under the law, you are not required to pay any deductible or out-of-pocket payment for the repairs to be completed.
Our firm’s experienced attorneys and investigators work on behalf of homeowners, condo owners, and condo associations to make sure that your rights were not violated. Here are several recent cases where we helped to expose the problems of “managed repair” with local news media:
WPTV in West Palm: Homeowners concerned after Florida insurance companies manage repairs
WEAR TV in Pensacola: Homeowner blasts Right to Repair policy for insurance companies
WINK TV in Ft. Myers: Locked out of repairs: a clause that may impact your home insurance claim
WINK TV in Ft. Myers: Homeowner sues insurance company over alleged deceptive practices
WFTS TV in Tampa: More Managed Repair Problems: Policy Holders Describe Devastating Practice
Below is a list of Florida property insurers that regularly invoke their “right to repair” residential property claims and also some of their “preferred” or affiliated repair contractors.
|Insurance Companies||Preferred Contractors|
|People's Trust Insurance Company||Rapid Response Team|
|Tower Hill Insurance Company, including:|
Tower Hill Signature Insurance Company
Tower Hill Preferred Insurance Company
Tower Hill Prime Insurance Company
Tower Hill Select Insurance Company
|CastleCare through Alacrity Services (a Lowe’s Company)|
Rytech and others
|Florida Peninsula Insurance Company||Managed Repair Program |
|Heritage Property & Casualty Insurance Company||Platinum Prepared Savings Program|
Contractor Connection and others
|Prepared Insurance Company||Concierge Claim Program|
Our firm is investigating claims that these insurance companies and/or their repair companies violated Florida law when they invoked the “right to repair” and still made people pay out-of-pocket for deductibles, supplies, or other amounts for repairs to homes, condos, or condo common areas, which should have been covered.
What You Should Do If Managed Repair Causes You Insurance Claim Problems
Fill out the contact form below. Each submission is read by an attorney or investigator. We will contact you as soon as possible based on the information you give. If you’re a homeowner, condo owner, and/or condo association, then please share your story about what you experienced when the insurance company invoked the “right to repair” your property.